Returns & Refunds

Last updated: August 2026

30-Day Risk-Free Trial

Try any My Store shaver for 30 days. If you are not completely in love with it, return it for a 100% refund — and we cover the return shipping within the United States.

How to Start a Return

  1. Email contas.nguyen@gmail.com with your order number.
  2. We send you a prepaid return label within 1 business day.
  3. Refunds are issued to your original payment method within 5–10 business days of receiving the return.

24-Month Warranty

Every shaver is covered by a 24-month manufacturer warranty. Hardware faults within the first 12 months qualify for a 1-for-1 replacement — no repair wait.

Lifetime Blade Warranty

Our Japanese steel blades are warranted for life. Any manufacturing defect and we replace them free of charge, forever.