Contact Us

Talk to a person

One inbox, answered by a human, usually within one business day. No ticket numbers, no chatbot loop.

Email · support@triptrike.com
Hours · Monday to Friday, 9:00–17:00 Pacific Time
Typical reply time · within 1 business day (longer over US public holidays)

Mailing address
TripTrike
6650 Hayvenhurst Ave, Apt 212
Lake Balboa, CA 91406
United States

Please don't send returns to this address without emailing first — returns are received at the facility that shipped your order, and we'll send you the right address with your Return Authorisation number.

Before you write

These answer most messages instantly: Track your order · Shipping & delivery times · Returns & refunds · Size guide · FAQ

If you're writing about an order, include your order number — it's in your confirmation email and it lets us answer in one reply instead of three.